Customer Testimonials

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DealerRater Jan 10, 2025

I just wanted to take a moment to thank Jai, a salesman at Grieco Toyota. Jai was patient, listened to my criteria/needs, and spent plenty of time with me while looking for a used car. Unfortunately, I did not find the vehicle I wanted here, but will surely have it serviced here. Jai came out to congratulate me when I pulled up for the inspection, and was happy I had found the vehicle I had been looking for. I realize that selling cars is a tough job, a lot of pressure, no sales, no income. I appreciated Jai's ...

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DealerRater Dec 16, 2024

Not only they took care of servicing my car they cleaned it and did a throughout check letting me know there was a couple of things that needed care. They were fast and polite, nd very professional.

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DealerRater Sep 22, 2024

Purchased a used vehicle from this dealer for a very good price. The car was immaculate and the sales rep, Vinny, was very knowledgeable and helpful. Soon after we had some concerns about the car. We are very happy with how it was handled ultimately. We would be happy to do business with them again.

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DealerRater Jul 14, 2024

Our salesman, Bruce Coppola, was the best I have ever dealt with. Great listener, not pushy. His customer service skills are excellent.

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DealerRater Mar 15, 2024

I recently visited Grieco Toyota's service department to have my Grand Highlander tended to. My service advisor, Alyson Chatham, whom I have had in previous visits, could not have been more professional. She is always pleasant, and made sure that my experience was to my satisfaction (which it was!). Service department is both fast and efficient, as I have had many visits for regular service on other vehicles I have purchased at Grieco. I highly recommend Grieco for both the purchase and the service of quality automobiles. Thank you, Alyson, for going above and beyond!

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DealerRater Feb 20, 2024

The buying process was quick and easy. Angel was attentive and super professional. Would highly recommend Greico Toyota in East Providence

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DealerRater Dec 16, 2023

Awsome showroom. Super helpful staff. And would highly recomend Moosa rehan. One of the best and most helpful sales rep

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DealerRater Nov 14, 2023

I initially wrote a review that accurately reflected my experience at Grieco Toyota on November 8, 2023 I was asked to reach out to the Sales manager, Kevin. He and Richard were apologetic and appeared to sincerely want to right my deal by putting me in a car that fit my needs. I was pleasantly surprised, pleased and accepted the new deal. Thank you Grieco Toyota, I appreciate your professionalism.

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DealerRater Nov 14, 2023

Amazing dealership, kind and courteous staff who help you choose the perfect vehicle for your needs

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DealerRater Nov 10, 2023

Excellent service by Richard campagnone. From beginning to end service level was great and imparralelled.

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DealerRater Oct 23, 2023

Enrique was great to work with. Very knowledgeable and pleasant to work with. Made buying a car easy

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DealerRater Oct 20, 2023

Bruce was fantastic. Knowledgeable. Experienced. Friendly and professional. The best! Great service. Greco Toyota. Bruce! Go see him.

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DealerRater Feb 17, 2023

Well Bruce Coppola did it again. I was recently at Grieco Toyota with my mom for some work on one of the cars and she said to me why don’t we just get a new car instead of poring more cash into the older ones. So when I saw Bruce walk by i asked him if there were any new vehicle’s he said not right now maybe in a couple of weeks. So we sat with him and he told us what he had coming in. We decided to go with the Toyota Highlander. Now not seeing the ...

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DealerRater Jan 4, 2023

I just bought a RAV4 and Joshua C was extremely helpful and kind and patience, he went out of his way to make sure I was happy with my vehicle

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DealerRater Aug 27, 2022

I just purchased a vehicle from Bruce Coppola. He was amazing!!! I am so very pleased. I recommend him if you are looking for a new vehicle.

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DealerRater Jul 6, 2022

I had been looking for a good car for a long time and Eddy was very kind and helped me find the car that I wanted Grieco has one of the best customer services thanks Eddy for your patience.

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DealerRater May 3, 2022

I worked with Bruce. He was great. Not your typical car salesman grueling experience. He was honest, patient and understanding. The dealership was fast and easy to work with. I highly recommend!

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DealerRater Apr 27, 2022

I had the pleasure of working with Aimee on the purchase of my new used vehicle. She made the process so easy. And she even delivered the vehicle to me. Great job Aimee. Thanks again!!!! 1 happy customer 🙂

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DealerRater Mar 31, 2022

I had my first visit to service and it was beyond my expectations. They were professional, punctual and did an outstanding job installing my mud flaps. They also matched a lower price I found on line. Given todays world of bad attitudes and half baked service, this was a surprisingly pleasant experience. I will absolutely use them again for service. JR

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DealerRater Mar 29, 2022

Angel Perea was a pleasure to deal with. He actually knew all about the different lines of cars and helped me find the one that fit my budget. He helped me prioritize what was important and what I could do without with regard to options and packages. He encouraged me to drive different models to get a feel for how they handled. He helped negotiate the trade in value of my car. I was disappointed that the price point was above the MSRP but I shopped two other dealerships and both were above the MSRP. A strange new world. The ...

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DealerRater Mar 24, 2022

I had previously leased a Camry through Bruce at Greico toyota,and had a totally stressless pleasant experience . I needed a pick up truck for my business and went back to see Bruce. Even though my lease wasn’t due to expire yet,he worked his magic to get me into a 2022 Tacoma. Gorgeous vehicle. It was even easier than the 1st experience I had with him. Within a few hours I was driving off the lot with my new Tacoma,and was extremely happy,as I really needed to get into a truck,as opposed to a car,ASAP ...

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DealerRater Mar 15, 2022

Bruce Coppola made my car experience a pleasure selling my car. He even drove to my house and looked at it and returned with a check after they gave me what i was looking for. He is a super guy to work with.

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DealerRater Mar 1, 2022

BRUCE COPPOlLA-the only person to buy a car from- he was honest helpful you can buy a car with confidence, no hassle. He is so knowledgeable, he treats you like family. He goes above and beyond every step of the way. He a great man! Patty &Billy Lyman

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DealerRater Feb 26, 2022

I want to thank Bruce Coppola for going above and beyond with his help with my Purchase. There was no hassle or pressure and he came thru 100%. I will definitely refer Bruce to my friends and family. Thank's again Bruce as you are such a blessing to me!!

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DealerRater Feb 19, 2022

Richie was great and helped me with everything I needed to get in to the perfect SUV for me. Richie made the process easy and I would highly recommend Geico Toyota.

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DealerRater Feb 1, 2022

I would not have purchased my new Toyota without the help of my salesman Kionno Nelson I’m very happy with my purchase and salesman thank you Kionno!

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DealerRater Jan 31, 2022

I want to thank Grieco Toyota for helping me with my new purchase. Especially Kionno Nelson, he helped me the whole way with my purchase of my new tundra. Thank you Kionno

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DealerRater Jan 7, 2022

Hi there, my name is Anthony, I just have to say I brought a Toyota Camry and very happy for now with it, my salesman made this happen, his name is kiono nelson and he is very good at his job and very honest!! If you want a car ask for kiono Nelson

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DealerRater Jan 6, 2022

Bought about ten cars from greico always had great experience and great cars if you need a car or truck see bill tavares great guy easy to work with

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DealerRater Jan 1, 2022

Bruce Copolla made purchasing and selling a car seamless. He is professional, honest, efficient and took all the stress away.

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DealerRater Dec 27, 2021

After being hit, I needed a car. I researched the website and found one I liked. I set an appointment and Angel really helped me out. I decided to take the vehicle and he made the process very simple and fast

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DealerRater Dec 20, 2021

Came in to see our options for selling our truck. We met with Bruce Coppola and he was amazing! He was very knowledgeable, witty and informative. We had been to a few other dealerships before meeting with Bruce. We had a number in mind for our vehicle and he was able to meet that. Truly a wonderful experience. Bruce is an asset to your Grieco and we will wholeheartedly refer family and friends to your business because of the experience with him.

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DealerRater Nov 29, 2021

Had a great experience at this dealership. Mostly made possible by Bruce Cappola. He took care of several members of my family on different occasions. He was honest and forthcoming. My family members walked away happy with a good deal and a great car. Thank you. Will and have recommended this dealership to others.

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DealerRater Nov 23, 2021

Bill Tavaras - Bill was extremely helpful, pleasant, knowledgeable. Made doing business seamless! Made me a happy customer.

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DealerRater Oct 9, 2021

Bruce was very upfront with me gave me excellent information and how leasings work. They searched for the exact vehicle I wanted and got it

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DealerRater Aug 21, 2021

Pride/Professional/Personable = Bruce Coppola. I accompanied my partner for a trade in not intending to purchase/lase a vehicle for myself. As my partner navigated his options, I asked Bruce to run my credit to see if it was worth while to make a trade for myself. In short, Bruce was nothing less than professional with the understanding that I was not in the market for a vehicle. I simply asked questions, he answered and without any fanfare, pushy sales pitches or guilt laced sales pressure, he calmly walked me through the process of trading in my 2015 Ford Explorer ...

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DealerRater Aug 19, 2021

Came to sell my car. Was offered $6,500 more than another dealer. Worked exclusively with Bruce. He was fast and effective. Can’t recommend enough.

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DealerRater May 19, 2021

As a first time car buyer, I was very hesitant to purchase a car at any dealership because of all the negative stories you hear about salesman. My experience was the complete opposite here thanks to Bruce! Bruce is SO helpful and fair. He doesn’t xx you and is overall a great person! Quick response and willing to answer any questions I had. I feel like we were great friends (lol). Marquita and Danielle were also amazing!

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DealerRater Mar 24, 2021

Bruce was amazing! No pressure, so helpful, engaging, he really made me feel like I mattered, He truly makes you feel like your a part of the Toyota family!!! If you ever decide to get a vehicle, go see Bruce! Excellent experience and he is quite the character. (I mean that in a very good way) great guy! Great experience!

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DealerRater Feb 22, 2021

Similar to the other reviews about Bruce Coppola, he was professional, knowledgeable, and fair. I sold my car to Grieco, and despite the final amount being lower than the KBB offer, he walked me through why there would be a difference.

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DealerRater Feb 14, 2021

Lincoln Pest Control & Property Solutions needed to purchase a Toyota Tacoma for business needs. I original searched the internet and I found Grieco had exactly what we were looking for and at great price. I contacted the dealership and they responded immediately. When arriving at the dealer ship I could tell they were very customer oriented. I was introduced to Bruce Coppola. I found Bruce to be very personable and one that goes above and beyond to fill the customers needs. We were so satisfied and Bruce did such a great job we purchased another Tacoma six months later. ...

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DealerRater Feb 4, 2021

Bruce Coppola very helpful and knowledgeable. Got a 2021 tacoma and my payments went dow.....Robert the service advisor also very helpful and knowledgeable...Thank you guys

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DealerRater Feb 1, 2021

I bought a 2021 Toyota Corolla. The sales man was very polite and knowledgeable. Bruce Coppola took the extra time to answer all of our questions and followed up with all paperwork. After a few days he called and see if there was any issues. That is great customer service.!! I will be buying from Bruce again. I recommend Bruce to anyone who is looking for a great Toyota.

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DealerRater Jan 31, 2021

Awesome dealership. Great experience w/Kori and Bill. Friendly and very knowledgeable . Answered all our questions and we walked away w/the car of our dreams thanks to them

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DealerRater Jan 30, 2021

Greatest car buying experience I've ever had with Mr. Bruce Coppola. As a young woman with little knowledge of cars, I am always scared to be taken advantage of by car salesmen--but I am here to tell you, you do NOT have to worry about that with Bruce. His overall friendliness, accompanied by his transparency, deep knowledge of cars, great explanations, and second-to-none communication makes for a fantastic car buying experience. I have referred many of my friends to Bruce and they all feel the same way! Know what you want? GO SEE BRUCE COPPOLA!

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DealerRater Jan 29, 2021

Just bought another toyota from greico makes my eighth one been customer for 15 years always great service from bill tavares will bend over backwards for you. If you need a car go see bill he will take great care of you .

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DealerRater Jan 22, 2021

This dealership was more than helpful. Very courteous and knowledgeable. They made my purchase very easy and enjoyable even though they're in East Providence, Rhode Island and I'm in Miami, Florida.

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DealerRater Jan 2, 2021

Katie-Lyn is amazing. She helps out at the dealership, I don't know why she does not sell cars. She treats people like royalty and goes out of her way in anyway she can. Also, the GM Matt Sousa is great to deal with. Most GM's don't even take the time to speak with you. Everyone at this dealership cares for their customers and offers TOP NOTCH CUSTOMER SERVICE. My sales rep Tavares was also great as usual. I can't say enough about Greico Toyota or the staff there. This is my 2nd car purchase and I ...

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DealerRater Oct 5, 2020

Best customer service I've had in a long time! Dashboard lights came on and car was acting funny on a trip from Boston to CT. I looked up closet Toyota dealership and it was Griego Toyota. Brought the car in on a Saturday, out of the blue, praying they could diagnose and fix it. It was ten o'clock in the morning and they said if they could fit us in, figure out what the issue was, have the parts for my 2007 car, he could not promise when it would be ready. To throw a wrench in the works, ...

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DealerRater Jun 4, 2020

I came to Toyota desperately seeking a RAV4, but was upside-down on my current vehicle (understatement). Bill Tavares spent all day helping me undo my disaster of a situation, and ultimately helped me drive off in a brand new RAV4. He was patient, professional and the exact opposite of everything I anticipate and dread so much about car salesmen. Truly an amazing person. (This is also the first time I’ve ever written a review, unsolicited.) Will definitely send friends and family there. Thanks again, Bill!

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DealerRater May 13, 2020

Without a doubt the best buying experience I've ever had, within an hour I test drove finance and drove off with a mint RAV4, at a great price all due to the manager Bruce Coppola who did not put no pressure at all, no hidden fees I considered him to be a very stand-up person and trustworthy he could not do enough to help me without a doubt I will be a return customer thanks again Bruce

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DealerRater Apr 14, 2020

We purchased a preowned vehicle thru the dealership. We worked with Joe Rodriguez,Bruce Capolla and the General Manager, Paul. We were very happy and completely satisfied with the deal and professional services that we received. Will do business there again.

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DealerRater Apr 1, 2020

Just purchased a pre-owned vehicle through Aimee N. and she was the most helpful salesperson I’ve ever dealt with, especially when considering that it was not a high value sale. Accommodating and professional, she really came through for me. Thank you Aimee and Grieco, for an excellent car buying experience! A+

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DealerRater Jan 8, 2020

I recently purchased a new Tacoma at this dealership and overall experience has been very good. Been to all the other Toyota dealerships in RI before going to Grieco and they were horrible, from arrogant sales people to dishonest managers that didn't have the courtesy to return a phone call. At Grieco the sales person was Bill Tavares.. Bill was patient and not pushy, called me back the next day to ask if I had any questions and we pretty much settled on a price over the phone, easy no nonsense. Would not hesitate to send family or friends. ...

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DealerRater Nov 15, 2019

My husband & I bought a RAV4 hybrid at this dealership. We were very happy working with our product specialist, Peter da Cunha. He is very knowledgeable about Toyota cars & cars in general. He made sure all of our questions were answered. He gave us all the time we needed-very patient. And he worked magic to get us more for our trade-in.He kept us up to date with the process of purchasing the car.

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DealerRater Nov 13, 2019

I recently purchased a car from this dealership. I dealt with Peter. He was AMAZING., I have never in my life had a good experience at a car dealership and I have purchased 4 cars in my life. Peter restored my faith and trust in car salesmen. I will buy from Greico Toyota exclusively from here on out. I cannot say enough positive things. -Elle Palmieri

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DealerRater Aug 19, 2019

There was some miscommunication between myself and the service department that lead work being done that I wouldn't have authorized if I had known it wasn't covered. The service manager was quick to reach out to me and worked with me to make things right. I've had no issues with them in the past and mistakes were on both sides so I can look past it and I'll go back. I'll just make sure to ask more questions next time.

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DealerRater Jul 16, 2019

It is the third car that I'm leasing from Grieco Toyota in the last 24 month. There is a reason that I come back to this dealership and refer all my friends who are interested in Toyota cars. The honesty and politeness of the dealership employees are incredible. Deals posted on the website are not scam ads, unlike many dealers. They will make sure that you get the best value. Not to mention that you don't need to wait for hours with agents going back and forth between their manager and giving you BS. Special thanks to Scott and ...

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DealerRater Jun 29, 2019

I recently leased 2019 Toyota Highlander, I absolutely love this Suv. Eddie Laureano was my salesman he was excellent, he listen to what I needed and got me exactly what i wanted never pressured me into anything. Everything went great with the finance got me great monthly payments and 3 years free maintenance. My overall experience with Grieco has always been wonderful this is my 2nd car and I'll will continue to do my business there.

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DealerRater May 6, 2019

Great service starting with JACK the service manager.These guys get it done the right way all the time.Been going here for years and will not go anywhere else. Give them a try and you will see why. Keep up the great work. Lou

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DealerRater Mar 12, 2019

The sales experience was smooth, clear, and concise. Brian, the sales manager, understood the situation I was in and was willing to assist. I was looking to turn my toyota lease in 2 years early however, I was in a tight bind due to being over the mileage and having so many payments due. I had an unrealistic price in mind however, Brian broke the numbers down perfectly for me and we were able to come to an agreement. It took a lot of negotionation, but Brian was willing to work with me and not once did I get the sense ...

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